Job description

The Escrow Analyst I Specialist will be responsible for reviewing and completing escrow analysis in accordance with RESPA (Real Estate Settlement Procedures Act) for all escrow loans and non-escrow loans with negative escrow advances. Perform all duties in accordance with the company guidelines, applicable federal, state, and local regulations.

Responsibilities:

• Perform daily Ad-Hoc escrow analysis for the portfolio – including the review of escrow line detail, and preliminary shortage and overage reports to clear all exceptions for a final analysis that is compliant with RESPA Regulations.

• Solves problems rapidly and cost-effectively with minimal disruption.

• Perform monthly bulk escrow analysis for the portfolio following the Mass State Schedule

• Research illogical collection amounts, due dates, or large changes in payment

• Document findings by adding notes to the loan

• Complete the steps to process the escrow analysis and create a change in monthly payment

• Process requests received from the mortgage holder, clients, or other departments

• Monitor work volumes and adjust work types or production to meet department needs

• Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities.

Qualifications/Skills:

• Minimum of 1+ years residential mortgage loan servicing experience.

• Proficient with Microsoft Office (Excel, Word and Outlook).

• Detail oriented with excellent organizational, analytical and problem-solving skills.

• Must be able to multi-task in a fast-paced environment.

• Possess excellent communication (written and verbal) and customer service skills.

• Ability to effectively and accurately communicate with all levels within the organization.

• Proven ability to work well both independently and as a team member.

• Ability to make sound decisions based upon department, company policies, procedures, knowledge and experience.

• Onbase imaging system experience a plus.

• Knowledge of SQL (Preferred but not required).

• Flexible to changing priorities, project scopes, and deadlines.

Educational Requirements:

• Bachelor’s Degree preferred, not required or equivalent mortgage experience

Job Type: Full-time

Pay: $18.22 - $23.08 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Coppell, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• MSP: 1 year (Required)

Work Location: In person

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