Job description

ACE does more than take care of cars. We take care of people. That includes our Team Members. Founded on six core values, ACE delivers a company culture which recognizes that every individual is a crucial component of our success. We believe in leading by example and both preparing and empowering our team members to lead. By striving to provide a supportive and diverse environment for our team members, we equip team members to deliver top-notch service to our customers while building their future in an innovative and evolving industry.

This position is responsible for providing overall supervision and direction of staff and coordinating all efforts at the location, including distributing work, disseminating information, and providing technical assistance when needed.

What you will be doing:

• Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.
• Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met.
• Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required.
• Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
• Maintaining continual communication with property management, customers, and guests.
• Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.
• Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.

What we are looking for:

• One-year supervisory experience required.
• Prior parking experience is a plus, but not required.
• Possess excellent customer service skill
• Demonstrate exceptional oral and written communication skills
• Knowledge of and working skills in Microsoft Office Suite.
• Ability to multi-task in a fast-paced working environment
• Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.

What you will receive in return:

• The Company provides benefits, such as paid vacation, sick, holidays as well as various insurance plans customized to meet your personal needs, including a 401k plan.
• The Company offers career development and upward mobility, you’ll be able to cultivate relationships, gain new experience and expertise to help you as you build your career.

Ace Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of The U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply. (EEO/M/F/V/D)

https://www.aceparking.com

Job Type: Full-time

Pay: Up to $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• New Orleans, LA 70130: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Preferred)

Work Location: One location

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