Job description

At PGN Fun Village, our Events Manager helps our guests plan memorable birthday and event experiences. As an Event Manager, you will partner with our guests to create a tailored and unique experience based on their needs.

Responsibilities

This person will provide overall leadership, vision, and direction on all birthday parties and events.

Understanding all aspects of our event packages and add-ons selling, scheduling, and coordinating corporate, group, and birthday events.

Hire, train, and provide mentorship to the host to further develop their skills.

Cultivate a team environment that provides exceptional customer service.

Implements and executes host training programs.

Maintain a strong community presence through partnerships with community and business organizations.

Maintain a safe, clean, and secure environment for all guests and staff.

Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies.

Provide direction to the management team and ensure all staff members perform at a consistently high level.

Promotes positive employee relations, including effective delegation of managerial duties, fostering high staff morale, and upholding operation standards.

Assist owners and General managers with setting goals and hold managers accountable for setting and meeting departmental goals.

Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience

Performing opening, mid-day, or closing duties

Qualifications

Ability to enthusiastically interact with others

Strong character and exercises sound judgment in decision making.

Experience in hospitality: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants

Demonstrated ability in developing team members in areas of responsibility.

Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude.

Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint)

Adaptability, flexibility, and general enthusiasm for the business

Strong communication skills; ability to write and verbally communicate in a clear and concise manner.

Ability to establish working relationships with all employees, management, and vendors.

Ability to maintain and project professionalism, internally and externally, at all times.

Flexible in approach; can readily adapt to business and team needs and changes.

Holds self-accountable for high personal standards of conduct and professionalism.

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.