National Restoration company has immediate opening for Field Estimator responsible for preparing scopes and estimates for reconstruction and emergency services when natural disasters or accidents damage homes and businesses. Xactimate experience required to scope losses, create estimates and secure project details. Career-minded candidates looking for growth opportunities should apply immediately.

Essential Duties/Responsibilities

• Meet with home and property owners to conduct onsite inspections and scope generation.
• Complete estimates within 24 hours of assignment
• Utilize PDO QA per review
• Meet all service standards set forth by the client or the company.
• Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (asrequired).
• Train on such software as needed.
• Work closely with insured and interested parties to obtain agreement and close opportunity.
• Ensure each project achieves a minimum gross profit margin as determined by company standards.
• Communicate and document any change orders and insurance supplements.
• Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
• Responsible for being the first contact for homeowners when participating in the on-call rotation.
• Responsibility for adhering to the PDO Health & Safety Program.
• Meet Net Promoter Score of minimum monthly average of 70.
• Closing the Loop 100% of the time within 24 hours.
• All other duties as assigned

Competency – Knowledge, Skills and Abilities:

• Knowledge of Microsoft Office applications (Outlook, Word, Excel)
• Knowledge of our main operating systems; RMS, Xactimate and Symbility
• Customer Service Skills
• Communication skills
• Typing skills
• Administration skills
• Ability to learn and operate our primary operating systems
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work office equipment (fax, scanner, printer, phone system, computers)
• Ability to work independently
• Ability to work in a team environment and develop staff
• Ability to coordinate multiple jobs within the same time frame
• Ability to operate our main operating systems
• Stress Management and Composure
• Maintain a level of confidentiality

Required Education and Experience

• Bachelor’s Degree or equivalent industry experience
• Experience with estimating software

Preferred Education and Experience

• Industry certifications (IICRC and Lead)
• Experience with writing estimates in Xactimate

Physical Requirement

• The person in this position needs to frequently move about a customer job site (indoors and outdoors)
• Occasionally ascends and descends a ladder to service customer sites
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone and face to face
• Occasionally will lift up to 50lbs
• Ability to safely operate a company vehicle

FULL BENEFIT PACKAGE: HEALTH, 401k, etc.

About Xactly byGTE:

We at Xactly byGTE have a laser-like focus on finding and placing talent for companies in the mitigation and restoration industry. Our mission is finding great talent for great companies. Please visit XactlybyGTE.com for more information.

Xactly byGTE is an Equal Opportunity Employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.