Franchise Administration Coordinator

The position assists the Director of Franchise Administration and works closely with the sales and development team. The administrative duties will relate to the administration of the lead qualification process, franchise agreements, amendments, transfers, renewals, and terminations. This position will support the processes, procedures, and accountability standards associated with the preparation, execution, and ongoing maintenance of franchise agreements and amendments. Additionally, the Franchise Administrator must ensure that the onboarding documentation is processed correctly and all records are kept according to our standards.

Essential Duties & Responsibilities

The following is a list of duties and responsibilities for the position. Although the list includes a varied set of duties and responsibilities, it is not all-encompassing.

• Provide day-to-day administrative support to the Franchisees, Director of Franchise Administration, Regional Developers, Franchise Sales Team, Accounting, and legal to execute responsibilities.
• Reviewing franchise applicant packages, including running background and credit checks and reviewing financial statements. Upholding strict adherence to policies and procedures, ensuring required documentation, reviews, and approvals are obtained.
• Assisting with the creation and management of closing documents and generating license sales documents for new sales, including and not limited to preliminary agreements, multi-unit agreements, and area developer agreements.
• Assist with drafting and management of administration documentation and all documents throughout the life-cycle of the franchise relationship and routine change management activities such as amendments, renewals, assignment and assumptions, and SBA agreements.
• General Office Support as needed

Job Qualifications:

• A background in franchising and familiarity with legal contract administration activities is desired but not necessary. We are looking for someone that can learn and grow with our team. You have to love doing paperwork!
• Excellent oral and written communication skills
• A high level of professionalism is required.
• Self-starter who knows how to manage time and priority items effectively. Ability to prioritize and manage activities effectively to meet commitments and schedules; consistently meeting deadlines.
• Ability to multi-task; can deal with ambiguity; solve problems skillfully
• Computer Literacy Outlook (Microsoft Office – Word, Excel, PowerPoint), Adobe PDF, and Internal Franchise management software.
• Excellent reliability and dependability
• Ability to work in a team environment
• Work from home position with daily online collaboration and communication.

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