Your responsibilities

Summary of Position:

Act as the first point of contact to visitors and customers gaining access to the facility. Will acts as the receptionist relaying incoming and interoffice communication – calls/emails. Is responsible for incoming and outgoing district mail including sending packages.

Key Accountabilities:

• Operate Cisco IP Telephone System to relay incoming and interoffice calls.
• Greet all visitors courteously, determines their needs, and directs them to the proper person and/or office.
• Provide excellent customer service via telephone, email, and in-person to both external and internal customers
• Receive, sort, and post all incoming mail
• General administrative and clerical support
• Perform additional administrative office functions and special projects as needed

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, assisting access to the facility for emergency response activities
• Monitoring building access keys and logbook for vendors. Granting access to the facility using ITAR guidelines.
• Assist with filling out forms for WMS access.
• You provide rapid response in critical situations in a calm, problem solving manner
• Excellent Verbal and Written communication skills, ability to write detailed reports.
• Ability to enforce and communicate customer procedures, regulations, and standards.
• Assist internal team with issues/complaints/requests
• Ensure all necessary supplies are ordered for the communal areas and working properly – kitchen, copy room, lobby, etc.
• Order marketing materials as needed – including but not limited to, folders, brochures, business cards, flyers, event posters, and special projects
• Reviewing security camera footage as needed
• Check daily mail – sort, deliver and place any outgoing mail in the mailbox
• Support employee recognition – birthday celebrations and work anniversaries
• Meets TKMNA Employee Attributes/Competencies
• Support, and comply with all health, safety, quality, compliance and Lean initiatives, requirements, and/or trainings
• Ability to access and work in SAP or other Warehouse Management System

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Your profile

Qualifications:

Minimum Requirements:

• High school diploma or equivalent experience.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Keyboard skills.
• Meet ITAR compliance – This position requires access to export-controlled technical data. Employment is contingent upon OneBox’s ability to obtain all necessary export authorizations
• Ability to read, write, and speak and understand fluent English

Your benefits

In return, we offer a competitive compensation plan that includes medical, dental and vision benefits effective on the first of the month following your first day of employment with ThyssenKrupp Aerospace; 401(k) program with match; Generous paid vacation and holidays; option to buy additional vacation days; job training and development; life insurance; short and long-term disability; flexible spending accounts; and employee assistance program.

We also value providing employees with various career growth and advancement opportunities.

For more information on ThyssenKrupp Materials LLC,

http://www.thyssenkrupp-aerospace.com

Contact

Become part of the #GENERATIONTK

thyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses. Across 78 countries the group generated sales of €42.0 billion in fiscal 2020/2021. Under a strong umbrella brand our products and services make an important contribution to creating a better and sustainable future. The skills and commitment of our over 106,000 employees are the basis of our success. With our technologies and innovations, we work with our customers to develop cost-efficient and resource-friendly solutions to future challenges. We combine performance orientation with corporate and social responsibility.

Company

With around 480 locations in over 40 countries, ThyssenKrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.