Job description
Work Location
Orange, California
Work Shift
Why CHOC?
At CHOC Children’s, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC Children’s can be as diverse and fulfilling as you determine. CHOC Children’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC Children’s can take you.
Job Summary
Under the direction of the Supervisor of Admitting Services and the Director of Admitting Services, will act as a resource to patients, visitors and others entering the hospital through the front lobby. Courteously answers questions and guides patients and visitors to their destinations and informs visitors of the visiting policy and upholds it at all times. Keeps current documentation of all patients who present for registration.
Experience
- Required: Work experience that includes interacting with and greeting guests, assisting customers, being organized.
- Preferred: Minimum one (1) year of experience in a busy reception position, preferably healthcare related (IE: physician office, unit secretary on a nursing unit).
Education
- Required: High School Diploma/ GED or equivalent.
- Preferred: Some college or communications classes.
Training
- Required: Typing 40 WPM, Computer experience, faxes, copiers, multiline phones, printers.
Specialized Skills
- Required: Must be a strong team player. Exceptional verbal and written communication skills; interpersonal relationship and collaboration skills. Excellent analytical and organizational skills; excellent critical thinking, judgment, and problem-solving skills. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job. Knowledge of computer systems and software used in functional area. Strong attention to detail, vigilance, poise, and composure in stressful situations.
- Preferred: Bilingual in English and Spanish.
Licensure
- Required: RQI Responder – American Heart Association - Must be obtained within six (6) months of hire date.
- Preferred: Comprehensive Crisis Management - CHOC.
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