Front Desk Receptionist/ New Patient Advocate
Job description
Chiropractic Front Desk/ New Patient Advocate Front Desk Receptionist and New Patient Advocate needed for fast paced and well-established Chiropractic office in Royal Oak. Starting pay is commensurate with abilities. One full-time position to fulfill the hours OR two part-time positions are available.
Hours: M 9:00am to 1:00pm and 2:00pm until 7:00pm, T 1:00pm until 7:00pm, W 8:30am to 1:00pm and 2:00pm until 7:00pm, Thurs. 1:30pm until 7:00pm, F 9:00am to 1:00pm and 2:00pm until 7:00pm.
Skills Required Experience in providing excellent customer service in a busy people environment. Multiple phone line proficiency. Strong analytical mindset/attention to detail. Strong multi-tasking abilities. Positive attitude. Strong work ethic/time management. Punctuality. Type 50 wpm.
Skills Desired Patient and insurance account receivable experience. Natural health outlook. Successful advertising/promotional experience. Social media campaign management. Above average IT skills.
Job Duties Include Schedule, check in and process/post a busy volume of patients. Insurance verification, supply inventory and ordering, office cleaning and office clerical management. Patient outreach program management.
If you are a self-starter who can think on your feet, juggle many tasks at once while paying attention to detail and want a job where hard work is rewarded then this in an outstanding career opportunity for you! Clerical skills test will be given.
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Plexiglass barrier for front desk personnel, gloves and masks available.
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
- Computer skills: 1 year (Preferred)
- Multi-line phone systems: 1 year (Required)
- multiple phone system: 1 year (Required)
- Microsoft Office: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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