Job description
Join Chick-fil-A and help us achieve our vision of “Connecting with our Community by providing EXTRAordinary Care.”
At Chick-fil-A, Shift Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant.
Responsibilities include:
- Oversee the daily operation of team members, this included breaks, shift changes, cash management.
- Maintain a positive working relationship and treat all employees with respect while providing them
with direction and feedback.
. Communicate employee performance and policy/procedure violations to management for
appropriate handling.
- Ensure Team Members follow Chick-fil-A recipes and procedures.
- Ensure orders are prepared accurately.
- Ensure that Team Members work at a pace to maintain restaurant’s established speed of service
guidelines.
- Monitor quality of products and services produced.
- Adjust daily schedule for shift personnel to ensure optimal efficiency.
- Manage inventory of ingredients and supplies.
- . Ensure that workstations are clean at all times.
- Maintain health and food safety standards.
- Follow local & state labor laws
- . Strictly adhere to all Company policies and procedures.
REQUIREMENTS
- . Minimum of 2 years restaurant experience necessary. ServSafe Certification preferred.
- . Perform facility opening and closing procedures.
- You will be required to demonstrate a high level of professionalism, with excellent communication skills.
- You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
- You also must be efficient and detail-oriented with a strong customer focus.
- Work at least 30 hours a week
- Must have flexible schedule, including weekends and holidays
- Lead 15-20 people simultaneously
- Be servant-hearted and humble, must be coachable and willing to learn
- Lead and assist in operations in such a way to effectively meet established labor cost, food cost and customer service metric goals
- Must be 18 years or older
We are looking for Shift Leaders that focus on our values of striving for excellence, serving others first, and showing the La Crosse region something better. We are excited to develop people to pursue greatness in their lives and reach their full potential. Please join us for an experience that will challenge you, teach you, and shape your future.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business.
Here are some of the great benefits of working at Chick-fil-A:
It's a Great Place to Work
At Chick-fil-A Onalaska, our Shift Leaders are a highly valued part of the Chick-fil-A restaurant. Our high retention rate is proof that Team Leaders really enjoy working at Chick-fil-A. In addition to that, we strive to offer competitive pay and ensure that you will work in a nurturing environment where you will learn valuable business and people skills.
Work Directly With A Chick-fil-A Operator
Our Operator, Pam Chaney (aka Coach Pam), is an independent business person responsible for the operation of Chick-fil-A Onalaska. Coach Pam invests time in her Team Members by teaching them important business skills for the future including, but not limited to, time management, stewardship, team work, and financial responsibility.
Opportunities for Advancement
Here at Chick-fil-A Onalaska we pride ourselves in our Leadership Development Pathway. The purpose of this is to provide our Team Leaders with many opportunities and resources for advancement!
Scholarship Opportunities
While Chick-fil-A, Inc. has awarded scholarships for more than 40 years, the enhanced educational assistance initiative, called Remarkable Futures, increases the amount of scholarships available. Students can receive up to $25,000 as well as access to tuition dis counts and other educational benefits at more than 70 colleges and universities nationwide, to help offset the cost of their education.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Free Food
All Team Members will receive a free entrée or meal during their shift. (Varies depending on the length of shift)
Health Care
Insurance options available for qualified Team Members and Leadership.
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