Property Description

Located less than 30 minutes from downtown Austin, Forest Creek Golf Club provides hill country golf at its finest. The 7,147 yard, par-72, Dick Phelps designed golf course has been named “Best Public Golf Course in Central Texas” by Golf Digest. After completing a renovation in 2018, the course has quickly earned recognition as one of the finest public golf courses in Central Texas. Other amenities of this Round Rock golf course include a full-service grill, event center and an outstanding lighted practice range enhanced by a putting green and short-game complex. The service and hospitality provided by our staff has quickly developed a reputation of operating excellence culminating in the facility earning the 2020 Facility of the Year in KemperSports.

For more information, please visit www.forestcreek.com

Position Summary

Manages and directs the overall operational and fiscal performance of the facility in compliance and in accord with Company policies and procedures. Develops and implements fiscal, operational, and business development plans and strategies. Establishes and administers operational standards and quality performance guidelines for all system operating functions and staff.

Essential Duties and Responsibilities

• Direct, coordinate and monitor the development the facility’s annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
• Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments.
• Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and initiate action plans to achieve appropriate adjustments.
• Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures.
• Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate clearly, tactfully, and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
• Provide appropriate leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality.
• Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
• Oversee and manage employment activities, including but not limited to, personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination, etc. to ensure compliance with Company human resources policies and procedures.
• Assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
• Develop and maintain positive relationships with clients, municipal officials, and community organizations.
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
• Assure the efficient and timely submission of all required operational, financial, budgetary, and related reports.
• Maintain and represent facility and KemperSports in positive image in local community and industry.
• Other duties as assigned and delegated.

Qualifications

• Minimum of 3 years’ experience as General Manager and/or Director of Golf at premium daily fee golf course preferred
• PGA Member strongly preferred
• College degree preferred
• Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, restaurant/banquet management, golf operations, human resources support and golf course agronomy oversite.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights, weekends and holidays.
• Positive attitude, professional manner and appearance in all situations.

Supervises

Department Managers

Classification

Full-time, Non-Seasonal, Salaried, Exempt

KemperSports Management is an Equal Opportunity Employer