Location: Flexible - Dublin, Singapore, NYC (US), Bay Area (US), London

Schedule: F/T schedule; Monday - Friday, flexibility needed. Details upon interview.

About us:

We’re Food+ by Compass! Although the past couple of years have been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world’s major tech companies!

The food and experiences we provide make quite an impact! As we further return to the office, we’re more passionate than ever about supporting the long-term success & wellness of everyone we feed, and we love what we do.

We’re excited to grow our global team of skilled culinarians, managers, food service operators and subject matter experts - this is not just a workplace, it’s a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team!

About you:

The Director of Digital Activation will lead digital planning and implementation globally. You will work closely with country technology, data and innovation teams to identify potential solutions, and collaborate with operations to pilot and validate the effectiveness of the solutions before implementing successful solutions at scale. You will also partner with the Food Innovation Lead to align on needs, solutions and analyze impacts.

The Director of Digital Activation will report to the VP, Strategic Projects of the business and will be a member of the global programs team.

Key to success in the role are strong stakeholder management, technology, operational and communication skills. You will also need emotional intelligence, the ability to secure action by influence and to move between the strategic and operational.

The great things you’ll do:

Design, own and oversee the digital activation strategy globally

Build and maintain active relationships with Compass Group country technology and innovation teams (e.g. Compass Digital Labs, Compass Digital Ventures, Envision Group and Group Technology) to understand current solutions and new partnerships that can be leveraged

Collaborate with the Food Innovation Lead to understand programmatic priorities, share Compass Group solutions and influence adoption and next steps

Collaborate with operations and culinary to understand priorities and advocate for how technology can support programmatic goals and/or challenges, based on knowledge of best practices

Identify technology solutions and partnerships to bring in and test with operations, matching solutions and partners based on local operator needs and program priorities

Pilot solutions in-region, working with local operations and project management to execute, utilizing a formal and standardized pilot process: hypotheses, stage gates, data collection requirements, expected outcomes, ROI of solution, etc

Determine which technology solutions to scale after pilots are completed and consult with teams as needed while solutions are scaled in-region and globally

Stay up to date on external food service technology innovation and bring into account as appropriate

What we look for in the perfect candidate:

A Bachelor’s Degree in Hospitality, Hotel/Restaurant or Business Management. A graduate degree in business or a related hospitality area would be preferred. Or a minimum of 10 years of industry experience in place of a high pedigree.

Minimum of 10 years management experience supervising senior managers

Multi-unit restaurant or hotel experience a must

Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation

Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy

Proven coaching and teaching skills with peers, individuals, and teams

Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Global Food Program

Sound good? Apply Now to take your seat at our global table!