Job description
The host is the critical first impression of our restaurant, Slater's 50/50, and therefore is empowered to create memorable guest experiences.
Responsibilities:
- Meet and greet guests as they arrive, offer the choice of seating, then escort them to their table and present the menu.
- Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
- Maintain proper set-up of the dining room.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Perform any other job-related duties as assigned.
Qualifications:
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders, and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- This involves listening to the nature of the situation, demonstrating empathy with the customer, and providing positive and proactive solutions.
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Practical verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc
What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:
Rewarding Hard Work:
- Incentive-based bonus program
- You are going to love being a part of our team!
- We'll pay you for the new team members you refer!
Career Growth:
- Free in-house training program-This unique program fosters employee growth throughout our associates' careers with our company and has a clear path to get you where you envision yourself.
Equal Opportunity Employer
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