Job description

JOB TITLE: Host/Busser

REPORTS TO: Guest Services Manager, Floor Managers, Operations Manager

Pop’s management and ownership is 100% committed to guest satisfaction. All guests are warmly greeted and acknowledged. Guests that leave with great experiences are vital to the growth and expansion of the Pop’s brand. They are significantly more likely to become repeat guests and offer recommendations to potential guests.

ORGANIZATIONAL SCOPE: Position is responsible for determining the flow of guests within the property.

ESSENTIAL GREETER FUNCTIONS:

• Control the overall seating flow of the restaurant.
• Greets and acknowledges guests.
• Answer phone calls and add call ahead groups to the waitlist system.
• Communicates guest complaints, compliments, and needs to management.
• Must be knowledgeable about the company and local area.

ESSENTIAL SEATER FUNCTIONS:

• Takes groups to tables at the guests’ pace.
• Informs guests of specials while walking to the tables
• Clean menus and roll silverware.
• Answer phone calls and add call ahead groups to the waitlist system.
• Write down takeout orders and hand directly to the inside bartender.
• Must keep work area clean and tidy.
• Cleans bathrooms on an hourly basis.

Complete additional tasks as assigned by management.

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• Day shift

Work Location: In person

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