Host / Hostess PM - Nuvole Charlotte NC

Full Time
Charlotte, NC 28202
Posted
Job description
Description:

Perks, Compensation and Benefits:

Competitive Compensation with bonus and incentives

Payactiv: gives enrolled associates access to 50% of the money they've earned prior to payday

Brand and company training classes, workshops for career growth and development

401K Savings Plan with matching funds

Tuition reimbursement

Comprehensive benefits package including medical, dental, and vision

Life insurance

Short- and long-term disability

Paid time off and holidays

Charitable Matching Funds Program

Volunteer opportunities

24/7 chaplain services

Exclusive hotel rate discounts

What Makes a McKibbon Host/Hostess?

The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.

A Day in the Life:

  • You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
  • You will assist the servers with side duties to ensure all guest supplies are ready for service.
  • You may have to operate the Point of Sale system, processing cash and credit card transactions
  • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area.
  • You will clean any spilled items, broken items, and remove trash, when necessary.
  • You will mop or vacuum floors.
  • You will perform other various duties as requested by management.
Requirements:
  • One to two years’ experience in a customer service position
  • Experience working at a hotel or restaurant establishment (highly desired)
  • Experience with maintaining safety requirements (highly desired)
  • The knowledge of maintaining guest satisfaction
  • The ability to work toward increasing departmental and overall guest satisfaction
  • The ability to ensure all sanitation practices are followed
  • The ability to setup attractive food displays
  • The ability to communicate in a friendly manner with guests
  • Food preparation skills
  • Practicing safe work habits and using required safety equipment
  • The ability to ensure overall guest satisfaction

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