Position Summary: The Manager, Human Resources is responsible for planning, leading, directing, developing, and coordinating policies, programs, activities, and other HR needs of the company. They are also responsible for coordinating, in collaboration with other internal and external resources, the company’s development portfolio to enable the company to build a winning team and culture aligned with Hamilton’s core values and strategic direction. This individual is tasked with management of the company HR functions and performance of HR functions themselves. They are also expected to embody the Core Values of Hamilton and understand the established direction for company HR and culture initiatives, while translating those Core Values and their own experience into additional ideas for direction and execution. The Manager, Human Resources will work hand-in-hand with Store Directors, Associate Store Directors, the Client Engagement Director, internal and external training resources, the Executive Leadership Team, and the COO to develop, implement, and champion various programs. Based in Princeton, NJ with opportunity for travel to Hamilton’s Pennsylvania and Palm Beach markets, this role provides an excellent opportunity to work in a rewarding luxury environment with a respected independent jeweler known locally, nationally, and around the globe.

Position Responsibilities:

• Administer or oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and culture; occupational health and safety; onboarding; and training and development.
• Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization’s human resource and strategy needs.
• Identify staffing and recruiting needs and collaborate with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention; develop and execute best practices for hiring and talent management, managing current and creating new job descriptions aligned with business needs.
• Manage the face-to-face onboarding process for the company, and coordinate with the Finance & Accounting Department to triage tasks related to transactional onboarding such as benefits enrollment.
• Assist in leading the culture, learning, and development initiatives of the company; identify and drive key projects in support of culture transformation, beyond traditional courses, to include broader organizational initiatives core to the employee experience.
• Facilitate, alongside other resources, professional development and training activities for the company’s growth and personal development programs, including Hamilton University and HamiltonNext.
• Collaborate with department heads, Store Directors, other store-level resources, and senior management to gather input and ensure deliverables are aligned with company needs.
• Triage and control workflow of payroll and benefits-related topics and issues, either delegating to Finance and Accounting Department or handling internally from HR.
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s current human resource information data base.
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; apply this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develop and implement departmental budget.
• Performs other duties as required.

Essential Skills and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• At least five to eight years of human resource management experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s current employee management systems.
• Ability to travel to store locations including Palm Beach, FL.

Valued but Nonessential Skills and Experience:

• Experience in the luxury industry
• Experience in the retail industry at large

Supervisory Responsibilities: The Manager, Human Resources has no direct reports.

Other Relationships: The Manager, Human Resources interacts with various employees at the Company, especially the executive leadership team, the Director of Client Engagement, and other employees in the retail stores and in the headquarters office.