HVAC Customer Service Rep / Dispatcher
Job description
Allen's Air Conditioning, Inc. in Tuscumbia, AL is calling all customer service rock stars to apply to join our team as a full-time HVAC Customer Service Rep / Dispatcher!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that offers a supportive environment and a healthy work-life balance. We pay our entry-level HVAC Customer Service Rep / Dispatchers a competitive salary of $30,000 - $35,000/year, depending on experience. Our team also enjoys great benefits, including health insurance, a retirement plan, an annual holiday bonus, and a Sam's Club membership card. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this entry-level dispatch position, please continue reading!
ABOUT ALLEN'S AIR CONDITIONING, INC.
Founded in 1982, Allen's Air Conditioning, Inc. is a customer-focused heating and air conditioning company. We specialize in designing and installing complete comfort systems for owners of existing homes and buildings. Our goal is to make our company the best service company in our area and we have many loyal customers with whom we have an excellent relationship.
Our company would not be able to do what we do without the professionalism and dedication of our amazing team. We train and invest in our employees and treat them with integrity and respect. Our employees tend to stay with us for the long haul.
ARE YOU A GOOD FIT?
Ask yourself: Do you thrive in fast-paced environments? Are you highly organized? Can you maintain a positive attitude throughout the day? Are you extremely motivated to do a great job? Can you effectively prioritize multiple tasks and responsibilities? If so, please consider applying for this HVAC Customer Service Rep / Dispatcher position today!
YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP / DISPATCHER
This entry-level dispatch position typically works 7:30 AM – 5:00 PM, Monday - Friday.
As an HVAC Customer Service Rep / Dispatcher, you are essential to the efficient scheduling and completion of our work calls. Driven to provide the best service you can, you take incoming calls from customers, answer questions, and provide job estimates. Attentive to detail, you maintain accurate and up-to-date records of our customers' information in our computer system.
You strategically schedule jobs in a way that optimizes our productivity without overworking our technicians. When you dispatch service calls, you clearly communicate all necessary job and location info to the techs, so they are well-prepared for the work. You take pride in effectively coordinating our technicians and helping us provide even better customer service!
WHAT WE NEED FROM YOU
- Proficiency with Microsoft Office
- Ability to keep up with demand during peak season
- Ability to clearly communicate with both customers and technicians
If you can meet these requirements and perform this entry-level dispatch job as described above, we would be happy to have you as part of our team!
Location: 35674
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