Hybrid Client Services Account Executive-Pearland, TX
Full Time
Houston, TX 77030
Posted
Job description
Duties and ResponsibilitiesThe Account Executive will play a key role in the strategic development of client relationships to ensure continued client satisfaction and retention. Key responsibilities include but are not limited to:
- Serve as primary client facing point of contact
- Understand the entire revenue cycle and provide necessary education regarding RCM
- Focus on strategy to align with client and Altus goals
- Maintain frequent contact with client to foster the continued growth of the partnership
- Respond to client inquiries and provide timely resolution aiming for client satisfaction
- Provide necessary communication to the client including but not limited to compliance, profitability, trends, and growth
- Provide strategic recommendations to achieve organic growth initiatives
- Identify and report on client and industry specific trends
- Identify and provide solutions for areas of opportunity both functionally and financially
- Ability to read and generate financial reports as needed based on company and client needs
- Develop and present Quarterly Business Reviews
- Bachelor's Degree preferred, preferably in Business/Healthcare Administration/Finance or like field
- Excellent communication and presentation skills
- Organizational and time management skills
- Proficient with Google G-Suite
- Proficient in reading and understanding standard financial reports
- Experience with Electronic Medical Records (EMR) systems preferred
- 25-50% travel required
- Office environment
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