Job description

Dental Insurance and Billing Coordinator

Smiling Kidds Dentistry and Lakeside Dental Management are searching for a motivated insurance coordinator to support our practices. The daily responsibilities include preparing, cleaning, and submitting insurance claims for dental procedures. The coordinator will also be responsible for posting dental insurance payments when collected from a variety of payers including Medicaid. You should also be able to work with insurance providers to resolve complex claims.

To be successful as an insurance coordinator, you should possess a thorough understanding of the entire dental revenue cycle process. An outstanding dental biller will demonstrate the ability to remain composed during stressful situations.

Customer service, problem-solving, and teamwork will all be required to be effective in this role. You will coordinate with several different departments across multiple locations as well as with families and insurance payers.

Insurance and Billing Coordinator Responsibilities:

• Processing payments upon the rendering of dental services.
• Verifying dental insurance coverage, including Medicaid.
• Preparing and submitting claims for payment by dental insurance.
• Securing pre-authorizations for treatment.
• Ascertaining why claims have been rejected and implementing corrective measures.
• Updating patients' personal and health insurance details, as needed.
• Ensuring that patient information remains confidential.

Insurance and Billing Coordinator Requirements:

• High school diploma or equivalent.
• Prior experience as a medical/dental biller, preferably in a dental practice.
• Familiarity with ADA codes.
• Excellent organizational skills and attention to detail.
• Outstanding written and verbal communication skills.
• Top-notch interpersonal skills with a commitment to excellent customer service.
• Capacity to work with sensitive patient information while maintaining confidentiality.
• Ability to work during evenings and on Saturdays, as needed.

Preferred Skills:

• Bilingual
• Pediatric Dentistry Experience
• Medicaid Portal Experience

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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