Job description

1. Responsible for managing all aspects of end user services

2. Supporting End Users at their sites

3. Supporting printers in the distributed environment

4. Support of the voice network in the distributed environment

5. Support of the data network in the distributed environment

6. Support of mobile equipment

7. Break-fix and IMACDs support

8. Exceptional Knowledge of Windows Win 7-10/Mac.

9. Exceptional Knowledge of Email configuration and support on MS office tools.

10. Exceptional Knowledge of Microsoft Office products (Excel, Word and Power Point Etc.)

11. Exceptional Knowledge of Network Concepts

12. Exceptional Knowledge of Mobile Devices

13. Provide access to authorized personnel or Escorting vendor during site visit

14. Ethernet/Fiber Cable Swapping or checking the Cable connectivity

15. Shipping / receiving parts or hardware

16. Unpack, unbox and inspect the equipment for physical damages before installation and providing required support.

17. Manage Cabling and perform all Cabling in accordance with industry standard best practices

18. Responsible for the physical security of equipment at site

19. Checking power status at site / device

20. Looking at the LEDs to identify any alarms

21. Hard reboot for the devices

22. Racking / de-racking equipment or Decommissioning of any hardware

23. Helping in hardware trouble shooting, upgrades or replacements

24. Imaging computers for deployment.
25. Basic VoIP trouble shooting

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Thousand Oaks, CA 91362: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 2 years (Preferred)

Work Location: In person

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