Job description
Working at METTLER TOLEDO AutoChem Inc. (www.mt.com/autochem) means you are impacting the world in important ways. Our process analytical technology and automated synthesis reactors provide scientists in the pharmaceutical, biotechnology, and chemical industries the information they need to deliver life-changing products. As a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents.
- Our instruments increase the efficiency and effectiveness of chemists and engineers.
- Our products help develop profitable, green, and safe scientific processes.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Our Opening and Your Responsibilities
Responsibilities will include:
- Assuming responsibility for the overall health of PSC products by analyzing key business reports, preparing a dashboard with KPIs, identifying systematic issues and potential risks, and providing recommendations to make measurable improvements
- Identifying and resolving key customer issues by working closely with our market support group to resolve customer issues with minimal delay and tracking metrics related to customer satisfaction to identify systematic issues
- Delivering sustainable tools to customers and field sales teams that can be used to improve customer satisfaction specifically related to product training
- Guiding new product projects through the Product Lifecycle Management (PLM) process and become the PLM champion through all milestones from ideation to retirement by working closely with the R&D team to initiate and guide early stage projects, using best practices to work across a matrix organization, seamlessly transfer the product to manufacturing prior to launch, taking ownership of product discontinuation and obsolesce activities, and guiding sustainable engineering projects for active lifecycle products through implementation
- Overseeing, managing, and prioritizing engineering changes that impact the product line
- Overseeing and managing demo inventory and ensuring field teams are equipped with high quality equipment and accessories
- Supporting the development of our strategic plan to support growth objectives for the business
What You Need to Succeed
- Bachelor’s Degree in Science, Chemistry or Chemical Engineering required
- Some knowledge of or exposure to process development, sales & marketing or product management, or an equivalent combination of education and experience
- Experience with various Process Analytical Technology (PAT) such as Mid-IR, NIR, FBRM, PVM UV Vis, EasyViewer, and Raman is advantageous
- Experience in crystallization, process development, Process Analytical Technology (PAT), pharmaceutical and high value chemical industry
- Proven ability to manage complex projects from initiative to completion
- Open and effective communication style, excellent public presentation skills, strong people skills, cross-organizational teamwork, and the ability to interact with and influence the direction of key opinion leaders
- Passion for technology and innovation that can be translated into meaningful actions to support the development of new products
- Skilled in Microsoft Office (Word, Excel, PowerPoint)
- Willingness and ability to travel worldwide. Up to 10% travel is anticipated.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, perks, and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across Mettler Toledo
- Global recognition for the quality of our products and services
- $76000-$90000/year
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
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