Job description

LAPTOP TECHNICIANS - Grapevine

Technicians will be responsible for providing computer diagnostics and repairs on laptops

Responsibilities:

The primary responsibility of a computer technician is to diagnose and repair laptops.
Perform tasks such as: installation, diagnosis, repair and maintenance of computers.
Manually examine and repair computer hardware and peripheral components.
Troubleshoot computer systems both hardware and software
Take apart and re-assemble computer components and parts.
Analyze failed equipment according to established methods or procedures and determine whether equipment is repairable
Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house system
May manually set up computer systems and hardware, and install or re-install software programs for computer users.
Handled complex and escalated repairs.
Will work on “aged" and “dog” units.
Other duties as assigned.
Other Personal Skills Required

Organization and Prioritization - This job requires the ability to clearly organize and categorize work priorities to complete your work.
Critical analysis and complex problem solving -
Reading Comprehension - Demonstrated ability to read, and follow written instructions and ideas.
Manual Dexterity - This job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
Hands-on, ambition and drive to succeed - “Makes things happen”
Goal oriented and must be accustomed to achieving results through team-work
Education and Experience

Preferred, but not necessary:
Experience with proper tear down & reassembly of laptops and netbooks
Final Testing & Software Load
Hardware diagnosis and repair
Multi-part repair and replacement
Experience in production based environment
Strong Operating Systems troubleshooting knowledge and software loads
Working knowledge in repairing all OEM’s
Hardware failure diagnosis & repair
Ability to reach daily Units p/hour metrics - Minimum KPI Standards of 1.50 or above (Able to meet within 90 days of employment)
Competencies:

Shows determination to achieve excellent results
Finds better ways
Demands top performance
Inspires commitment
Physical Demands

While performing the duties of this job, the employee is constantly required to sit for long periods of time.
Employee must be able to lift objects of/up to approximately 50 lbs.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

Must be able to tolerate moderate to high noise level in a warehouse environment
Must be able to work in (hot or cold) weather conditions
Job Type: Full-time

Hours: Mon-Fri (some Saturdays so you must be flexible and able to work O/T when needed)

6:45am-3:30pm + O/T

Salary: $16.00 or DOE

$$ Sign on Bonus $$

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay
• Signing bonus

Work Location: In person

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