Lead Office Assistant
Full Time
Carrboro, NC
Posted
Job description
This position will be located in the Chapel Hill Unit Office. This position reports to the Unit Manager or designee & works directly with the unit manager and the support staff and is considered part of the management team for the unit. This position provides day to day supervision of the support staff to ensure the needs of the counseling staff and clients are met. The position engages and works directly with internal and external customers to include clients, medical professionals, employers, Community Rehab Programs, other agencies and vendors to coordinate and monitor services for clients. Support for unit manager, Counselor in Charge, supervision of clerical staff within the unit, and perform duties which include but not limited to maintaining and processing records for all personnel
Job responsibilities include the following:
- Knowledge of appropriate HR procedure for selecting and developing employees to retain a diverse workforce
- Compile and process monthly reports as well as general training for new staff
- Correspond with state HR with reference to personnel issues
- Maintenance and supplies for all office equipment and general work supplies
- Maintenance and management of property, contracts, and agreements related to workspace, and mail distribution
- Requires a wide range of knowledge regarding the agency, its policy and procedures, the community, and its resources, and the ability to verbalize this information effectively and appropriately
- Must be able to positively resolve issues independently as well as working with management to achieve positive results
- Ability to instruct and train employees by providing information, including appropriate procedures and practices
The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.
About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated tour mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program(numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
Proven ability to work with a variety of professional (Internal and External to the organization), general public, and consumers- Demonstrated ability to identify options and develop solutions or alternative when issues arise
- Planning and organizing work including setting objective and priorities and adjusting as necessary
- Ability to plan and support the development of others, ability to recognize skills and potential of existing staff
- Ability to follow instructions through a standard work process, perform routine tasks, check for accuracy before completion of tasks
Management Preferences (if applicable)
- Previous human service experience preferred
- Excellent Interpersonal skills
Please refer to the link below for additional application tips:
https://oshr.nc.gov/work-for-nc/how-do-i-get-job
Minimum Education and Experience Requirements
High School Diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
Equivalent combination of education and experience.
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