Job description

The Lead Installation Security Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate is fully confident in their installation and programming skills, works effectively and professionally with little supervision, has management and leadership ability with his team, excellent communication skills, and is consistently looking out for the customer’s best interest.

What to Expect

Metro Fire & Security Inc. has been serving Arizona since 1972. We are a full-service fire and security company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

Metro Fire & Security is a full-service corporation to provide security and fire/life safety solutions. We specialize in burglary alarm systems, cameras and access control, as well as sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service fire and burglary alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

What You’ll Do

• Install security systems per provided job scopes and drawings
• Install and service access control systems
• Install and service IP based camera systems
• Install and service alarm systems
• Work efficiently as a lead technician on the team to install systems
• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
• Effectively communicate equipment issues and potential solutions on work performed to customers
• Explain and train customers on effective utilization of equipment and/ or systems
• Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
• Promptly and professionally respond to customer questions and concerns
• Understand and maintain compliance with company and customer safety program
• Maintain all applicable certifications for necessary products serviced by company
• Ability to lead, train, mentor and/ or coach less experienced technicians
• Perform other related duties as assigned or required

What You’ll Bring (requirements)

• Valid driver’s license
• High School Diploma/ GED
• 5+ years prior security work experience
• Commercial experience
• Able to work flexible hours including after-hours, nights, and weekends
• Able to travel to multiple job sites each day

How You Will Be Successful

• Fully proficient in alarm, access control and IP camera systems
• Access control installation and servicing experience – knowledge in S2 and Brivo a plus
• Experience with installation of controller, reader, contact, REX and electrified door hardware
• Commercial alarm system installation & servicing experience – knowledge in DMP, Honeywell and DSC systems a plus
• Camera system installation & servicing experience, including network camera systems – knowledge in Exacq, Wave VMS a plus
• CAT5/6 network termination skills
• High precision/ detail-oriented
• Professional verbal and written communication skills
• Ability to work independently, with little supervision
• Ability to lead a team on larger jobs
• Works effectively and efficiently while performing all aspects of the required job

Special Considerations

• S2 training
• Brivo training
• DMP training
• IP / Network knowledge
• Working knowledge of Microsoft Office (Excel, Outlook, Word)

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Security system work: 5 years (Required)

Work Location: On the road

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