Hughes & Coleman Law Firm (H&C) is a growing plaintiff firm practicing personal injury law. Founded in Bowling Green, Kentucky, H&C has Kentucky offices in Louisville, Elizabethtown, and Lexington as well as in Tennessee; Nashville, Clarksville, Murfreesboro, Columbia, and Gallatin. The Firm currently employs approximately 160 team members. The Hughes & Coleman culture is proudly molded around exceeding the expectations of the Firm’s clients through extraordinary service.

Summary

The Legal Assistant enhances attorney effectiveness by developing case information, evidence, settlement options, tracking cases and supporting our clients.

Essential Functions

• Extensive client contact including walk-ins
• Prepare and meet with clients regarding settlement documents
• File complaints, draft pleadings and schedule depositions and mediation
• Prepare and review written correspondence, including documents
• Provide analysis of medical records/bills and insurance information and write summaries
• Serve as liaison between clients, attorneys, and insurance companies
• Ensure the accuracy and thoroughness of records and data
• Balance the multiple priorities and deadlines simultaneously
• Provide general support to attorneys
• Ensure the efficient progression of each case
• Follow practices and processes that comply with appropriate laws and regulations, meet the company standards, and serve the needs of our clients
• Demonstrate a commitment to a process of continuous improvement
• Perform other duties within the employee’s training and skills as directed by Team Lead/Attorney

Competencies and Skills

• High School Diploma or equivalent education/experience required
• Two years of experience in legal office work preferred
• One year of Personal Injury law experience preferred
• Proficient in Microsoft Office Products as applicable
• Ability to communicate effectively in English both orally and in writing
• Highly organized with excellent follow up skills
• Ability to professionally multitask and meet multiple deadlines simultaneously
• Respectful and provides a trustworthy source for clients, vendors, and coworkers
• Reliable and dependable in performing job-related tasks, finishing assigned projects, meeting deadlines and appointments
• Strong attention to detail and accuracy
• Self-motivated and driven to begin and complete tasks

Leadership or Supervisory Responsibilities

• Demonstrate personal accountability
• Contribute towards the success of others
• No direct supervision

Physical Demands, Work Environment and Other Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times, i.e. lifting reams of paper

Our Team Members

• Represent the firm well in appearance, attitude, and enthusiasm.
• Ask for referrals and elicit positive online reviews.
• Protect the confidentiality of a client.
• Are always prepared for meetings and visits, our client’s time is valuable.
• Return calls our next business day.
• Treat clients, vendors, as well as each other, courteously, respectfully and professionally at all times. A potential client can always meet with an attorney if they have questions.
• Smile and greet everyone.

Equal Employment Opportunity

At Hughes & Coleman, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our Team Members, our products, and our community. The Firm is proud to be an equal opportunity workplace.

Other Duties

The above statements are intended to describe the general nature and level of work being performed by Team Members assigned to this job, with or without reasonable accommodation. They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. Team Members are expected to maintain regular and consistent attendance and comply with the company’s policies and procedures as a condition of employment.