Under close supervision, this position may perform duties such as assisting customers with basic library service needs, preparing materials for circulation, managing interlibrary loans, assisting in the maintenance of library records and assisting with assigned service area operations.

1. Works at assigned desk assisting patrons by answering questions, giving directions, referring patrons to librarians for additional assistance and checking materials in and out.

2. Operates keyboard, PC, tablet, telephone, calculator and 10-key machine and other library/office equipment in daily activities with the customer or in support of routine library activities.

3. Inputs and maintains information in the computer to produce book and patron records, including processing customer applications (verifying information, entering, editing, and filing, and customer website requests/holds); calls and emails patrons as appropriate.

4. Assists patrons with the library catalog and Dewey Decimal System by explaining and showing their use.

5. Collects and records payments; balances cash drawer and processes invoices; and balances daily copy machine cash.

6. Empties book drops, checks in returned materials, sorts and prepares book carts for shelving.

7. Repairs damaged materials; cleans and tests media before circulation.

8. Checks library equipment and materials for use and damage; shelf reads for misplaced materials.

9. Processes periodicals, newspapers and newly acquired materials for public availability; processes interlibrary loan (ILL) materials.

10. Answers telephone, email and in-person questions from the public.

11. Regular and timely attendance are required for this position.

12. Interacts professionally and respectfully with the public, coworkers, and others in the course of daily work.

13. Performs related duties as directed when such duties are a logical and appropriate assignment to the position.

SKILLS, KNOWLEDGE AND ABILITIES

• Ability to provide excellent customer service.
• Experience or class studies in word processing or typing.
• Good knowledge of spelling, punctuation, grammar, and formatting.
• Excellent interpersonal skills required.
• Attention to detail.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

High school diploma/GED required.

Ability to speak English is required; ability to speak Spanish fluently is preferred.

Must pass a federal criminal background check and those handling money will be required to pass a credit check.

Must pass a pre-employment basic physical, drug screen, and functional assessment screening (Level 1).

Library Assistants assigned to Esports Academy and Create It Services:

• Perform technology and troubleshooting skills
• Willingness to learn new software programs
• Aware of current and emerging Esports and maker space technologies

WORKING CONDITIONS

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.

Casual/Part-Time employees are scheduled to work less than 20 hours per week and are not eligible for City sponsored benefits. However, all legally mandated benefits will be extended to any part-time employee.