Daily life at the resort is fast paced and the Supervisor and their team are essential to smooth operations at Soda Springs. Priorities change quickly and this individual anticipates these needs and leads their team to work independently with a high standard of results. With that said, no task is too small as working on Donner Summit means we all pick up a shovel, bump chairs, and pitch in all aspects of resort operations no matter our title or pay grade.

While every day is different and our roles may shift based on business needs, here is what you can expect to dive into in this role as the Lodge Services Supervisor:

• Ensures all public areas including eating areas, restrooms, lobbies, and waiting areas are presentable to our guests.
• Leads and manages team to provide the highest level of standards of presentation of the resort for our guests and ensures operational coverage.
• Understands and properly trains and manages the proper use of cleaning agents and equipment.
• Attends and contributes to daily operations meetings to gather information on upcoming events and operational changes.
• Maintains a safety mindset and takes initiative to create a safe environment at the resort.
• Communicates operational needs and delegates responsibilities to team members.

What We're Looking For:

• Ability to work positively with all staff members and lead a small team
• Has a high level of interpersonal relationship skills, presented with a professional manner and integrity
• Guest service mindset and willingness to manage guest challenges
• Calm, organized leader who can jump right into any situation and problem solve collaboratively
• Concise communication skills with proven ability to proactively anticipate changing business needs
• Strong organizational skills to prioritize and accomplish a wide range of tasks
• Detail oriented and ability to jump into various janitorial situations
• Able to work effectively independently with quality results