Job description

Knight Petroleum - a subsidiary of Jones Petroleum is looking for a highly skilled, self-motivated individual looking to assist in daily tasks as the Maintenance Division Dispatcher.

SUMMARY

This is highly responsible and detailed clerical work within a major maintenance division or department. Work involves distribution of information and messages by direct personal, written, two-way radio, or telephone contact.

An employee in this class has general responsibility for receiving, recording, and relaying work orders to appropriate maintenance sections or crews. Work is performed under general supervision according to established procedures.

DUTIES AND RESPONSIBILITIES

Receives, records, and distributes work orders to service crews upon requests for maintenance service or repair work from all JP affiliates. Includes gas equipment, construction and other routine maintenance tasks.

Most maintenance request will come from an automated ticketing system. This person will need to sort and route work orders efficiently throughout the company.

Maintains files on all specific, standing work orders and related information and documents within the ticketing system.

Operates standard office equipment such as computers and copiers

Assists in compiling reports related to the unit's activities.

May interact with vendors in matters regarding supplies and materials.

Performs related work as required.

EDUCATION AND EXPERIENCE

Completion of high school education and considerable experience in clerical work supplemented with some dispatching experience preferred; or any equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

Considerable knowledge of office practices, procedures, equipment, MS Office products and standard clerical techniques.

Some knowledge of dispatching methods, techniques, and practices.

Some knowledge of building maintenance needs and service requirements.

Some knowledge of the practices, methods, materials, and equipment of the gasoline and construction trades.

Ability to obtain the proper information through verbal, written, and personal contact.

Ability to analyze situations promptly and to determine proper course of action.

Ability to deal courteously with company personnel, maintenance crews, and the general public.

Ability to speak and write effectively.

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