Job description

ConnectiveRx is a leading, technology-enabled healthcare services company. We work strategically with hundreds of biopharmaceutical manufacturers to help commercialize and maximize the benefits of specialty and branded medications. Our mission is to simplify how patients get on and stay on therapy. We fulfill our mission by providing our customers with innovative services such as patient and provider messaging, the design and operation of copay, vouchers and patient affordability programs, and hub services, all of which accelerate speed-to-therapy and help improve outcomes for manufacturers, healthcare providers and patients.

ConnectiveRx was formed in 2015 by bringing together the industry-leading business of PSKW, PDR/LDM, Careform (2017) and The Macaluso Group (2018) to advance our technology-driven expertise in providing state-of-the-art commercialization solutions. To learn more about our company, visit ConnectiveRx.com

Job Description

Program Management at ConnectiveRx is the Frontline Support for our clients to their patient support programs. Decisions on changes to existing programs, executing ramp ups and go live of new programs, identifying areas for improvements, resolving unforeseen challenges and ultimately assuring that the patient experience is as positive as possible.

To accomplish this, the Manager will work with the Director of Program Management to develop the strategy and budgets for program accounts and brands to ensure quality implementation, ongoing management of program terms & conditions as well high levels of customer satisfaction. These implementation processes include analyzing customer business operations while offering best practices that are compatible with the ConnectiveRx solution. Interfacing with other functional areas such as claims, adjudication (internal and external) finance and commercialization is vital.

This role, like all 1,500 teammates, is virtual. However, upon re-entry later this year this teammate will need the ability to reach our Whippany, NJ or Pittsburgh, PA offices on an as needed basis for department and/or client meetings.

What you will do...

• Monitors active programs, including estimating resource needs, resource management/scheduling, and development of specifications.
• Monitor billing, budget and revenue for accounts/brands.
• Serves as the primary liaison with customers during implementation and tracks customer issues during implementation.
• Resolves issues on a day-to-day basis. Assists with documentation as needed for continuous process improvement.
• Identify new business opportunities with clients and coordinate with sales team.
• Coordinate client special projects including audits and QBR's.
• Creates Client report templates. Develops ad-hoc reports.

What we need from you…

• Bachelor's degree desired; in business, management information systems, marketing or communications
• 3-5 years of healthcare industry, project/program management preferred
• Intermediate skill level in Microsoft Office, Excel, Word, PowerPoint and Access

Why work with us?

• Excellent company culture, fun events, and volunteer opportunities
• Competitive benefits (medical, dental, vision & more)
• 401k package with dollar-for-dollar match-up
• Generous PTO and paid holidays days offered
• Opportunities to grow professionally and personally
• Team-oriented atmosphere
• Office snacks!!

Equal Opportunity Employer: This employer (hereafter the Company) is an equal opportunity employer and does not discriminate in recruitment, hiring, training, promotion, or other employment policies on the basis of age, race, sex, color, religion, national origin, disability, veteran status, genetic information, or any other basis that is prohibited by federal, state, or local law. No question in this application is intended to secure information to be used for such discrimination. In addition, the Company makes reasonable accommodation to the needs of disabled applicants and employees, so long as this does not create an undue hardship on the Company or threaten the health or safety of others at work. This application will be given every consideration, but its receipt does not imply that the applicant will be employed.

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