Job description

Description:
Applies clerical and clinical knowledge to work with patients in an office setting working directly with providers and assisting with patient management as directed by management and/or provider.

Requirements:
1. Demonstrates the primary goal of customer satisfaction through positive interactions with patients, parents, colleagues, and other patient care providers in a respectful, courteous, confidential, and caring manner.

2. Responsible to answer and direct incoming phone calls, retrieve and direct messages from voicemail lines and maintain email communications for on-line forms (referral requests, appointment requests, etc.).

3. Responsible for scheduling and confirming appointments.

4. Complete chart review confirming insurance eligibility through online verification tools such as HEALTHeNET and NaviNet.

5. Responsible for greeting patients, verifying, and updating demographic information and maintaining patient flow and daily organization of provider/nurse practitioner schedules.

6. Collect co-pays and balances, post charges and run reports for end of day balance sheets.

7. Responsible for scanning and routing mail, faxes, and electronic documents.

8. Responsible for record requests for transfer.

9. Responds promptly and professionally in emergency situations.

10. Prepares and maintains patient chart to meet specifications of documentation and organization, both written and electronic.

11. Maintains safe, clean environment for patient care and assists with general safety and cleanliness of entire office related to patient and staff areas, including kitchen duty.

12. Participate in quality assurance/quality improvement program activities within the practice setting.

13. Supportive of change and new programs to improve patient care and staff morale.

14. Attends and participates in required in-service and mandatory staff meetings for continuous quality improvement.

15. Performs as a team to effectively and efficiently complete all tasks related to patient care.

16. Participates on care teams and in quality improvement initiatives based on the needs of the practice.

17. Performs other tasks as assigned or directed by supervisor, management and/or providers.

**Medent experience preferred.

Full-Time and Part-Time positions available.

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.