Medical Records Clerk Job Description

Progressive multi-disciplinary healthcare practice focused on providing the community with specialty care. Our practice is a full-service provider of comprehensive bone, joint, and muscle care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.

We are looking for a professional, service-oriented team player to join our very busy practice. As a full-time medical records clerk, you will be providing support for the release of patients' medical records in a very busy medical practice. Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience and will preferably be bi-lingual in Spanish.

The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and a professional attitude in the workplace. Great attention to detail and clear communication are essential.

If you possess these qualities, please read on. Below is the job description:

General Summary: A non-exempt, clerical position responsible for gathering, processing, and maintaining patient medical records. He or she will also ensure medical records are maintained in a manner compliant with ethical, legal and regulatory requirements of the medical services system.

Essential Job Responsibilities:

• Report to a direct supervisor with medical records requests that are assigned to you.
• Respond to phone calls from medical and support personnel requesting medical records.
• Logging medical record requests and logs into system.
• Determine records to be released, by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Scan medical records into database as needed.
• Comply with company policies and regulations.
• Escalate issues to manager that delay timely release of records.
• Other duties as assigned.

Education and qualifications: High school diploma or equivalent, post-secondary certificate or associate degree required.

Experience:

• Demonstrated proficiency using computer applications and EMR software.
• One or more years’ experience entering data into computer systems.
• Experience using the internet is required.
• Demonstrated success responding to customer inquiries.
• Proven track record of dependability.
• Prior work experience in Release of Medical Records required.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations are preferred.
• Chiropractic clinic medical records experience required.

Job Type: Full-time