Job description

The Merchandiser/Order Writer/Selling Event Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Merchandiser/Order Writer/Selling Event Specialist will be in-store during peak customer traffic periods including weekends.

Essential Functions

Customer Experience

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting the focus to meet changing needs
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
• Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products
• Host a variety of in-store sampling and product pairing events focusing on product presentation

• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complementary products
• Possess a positive, energetic, and serving attitude

• -Provide behind-the counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

• Set service case ensuring full product line is displayed in an appetizing manner
• Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced
• Update merchandising and marketing materials as required

General

• Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

• Ability to work in a refrigerated/freezer environment

Job Requirements

• High school diploma or equivalent
• 3 years of experience in retail sales, customer service, or similar roles.
• Basic computer skills
• Experience with food preparation is helpful but not required
• Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
• Willingness to learn and operate a slicer
• Must have own transportation and be willing to travel to different retail locations within assigned area
• Ability to transport and set up a folding table, utensils, platters, etc.
• Must have an internet-enabled cell phone

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Work Location: In person

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