Job description

PURPOSE: Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds the customers’ expectations. Working knowledge of the department functions, and maintains adequate amount of fresh inventory.

DUTIES AND RESPONSIBILITIES: • Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. • Assists customers by making product suggestions. • Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction. • Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed. • Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department. • Implements effective promotional and seasonal displays. Assists with coordinating grocery sales promotions. • Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained. • Ability to follow and maintain department standards and requirements. • Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. • Responsible for insuring proper code dating for all products within the department are being enforced. • Assists with physical inventory taken every 6 months. • Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. • May assist with ordering Grocery products and maintaining inventory levels according to Division directives. Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Grocery Department areas. • Controls shrink and cost. • Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine. • Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records.

Job Types: Full-time, Part-time

Pay: $14.20 - $22.30 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rowlett, TX 75088: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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