Job description

Hall Autogroup is hiring customer service professionals at all levels to join our Client Support Team as an Operator.

Are you ready to join a company that can offer career advancement opportunities?

Do you want to join a company with award-winning training and dedicated benefits for you, your family and your community?

Welcome to Hall.

Our dedicated customer service team is on front-lines answering incoming calls with a wide range of customer needs. You will be the person responsible for making client first impressions and building our customer service reputation.

Day in the life:

• Answer all incoming phone calls according to a proven, pre-set customer service script, assess caller needs and transfer calls to appropriate locations
• You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone times may increase during peak seasons, such as the close of the month/year.

Hours: Monday – Friday 12pm – 9pm, full time role with rotating Saturdays, NO SUNDAYS! Overtime may be available.

Qualifications:

• Confidence to speak to new people on the phone and in using a computer
• Ability to multi-task and be detail oriented
• Excellent verbal and written communication skills
• Strong work ethic, professional manner and a positive attitude
• Want to continuously learn through ongoing training, development, and mentorship opportunities.

Note: If being considered for an interview, you will receive a two question survey from the Predictive Index as a pre-requisite for consideration. (This survey will help us get to know you as a candidate).

Hall is a part of MileOne Autogroup. MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Job Type: Full-time

Pay: Up to $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Ability to commute/relocate:

• Virginia Beach, VA 23452: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to work 12pm - 9pm Monday - Friday

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.