Job description

Our new state-of-the-art retina practice is seeking highly motivated, professional, hard-working, courteous individuals who enjoy patient care and take pride in their work and being part of a highly ethical team. This position will start part-time with the opportunity to grow to full-time. Led by a highly respected retina specialist, our practice is located in the City of Calabasas with no travel requirement to multiple offices. We offer competitive salary and benefits.

Responsibilities include:

• Welcome patients and answer phones
• Process all new patient paperwork required; scan & upload documents into EMR [Practice uses Nextech as EMR]
• Check patients in/out
• Schedule & confirm appointments with patients using EMR Practice Management System [Practice uses Nextech Practice Plus]
• Respond to email and online inquiries
• Process pre-authorizations – check eligibility/verify insurance coverage
• Collaborate with billing company to ensure timely and accurate billing processes
• Collect patient co-pays and balances
• Manage general office supplies/re-orders
• Coordinate all IT, vendor, and equipment service needs
• Enter data into Nextech EMR: appointments, cancellations, payment postings
• Maintain patient accounts and prepare charts
• Maintain a clean and organized reception area and waiting room
• Assist with exam rooms maintenance and equipment according to standard and stock and document inventory
• Pickup mail daily and process
• Participate in cross-training or other company-required training
• Assist physician as requested
• Responsibilities are subject to change at the discretion of the Company

Job Qualifications:

• Education: High school diploma or equivalent or vocational education and training
• Experience: Minimum 2 year experience in a medical practice; ophthalmology or retina preferred
• Knowledge of verification process and insurances; understanding the requirements of various plans.

Skills:

• Excellent verbal and written communication skills
• High attention to detail
• Experience and accurate user of health care management systems; Nextech experience preferred
• MS Office
• Strong work ethic, empathy towards patients and motivated to deliver excellent service in all interactions
• Active listening
• Exceptional multi-tasking skills
• Ability to work as a team

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Calabasas, CA 91302: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Ophthalmology (Required)

Work Location: In person

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