Paid Media Specialist - Remote
Classification: Full-time
Team: Client Services
Reporting to: Senior Account Strategist
Estimated Start: October 2022
Location: REMOTE - Anywhere, US or Canada
Work Authorization: This role is open to US or Canadian Citizens/Permanent Residents and non-citizens allowed to work for any US employer. We are unable to sponsor any work authorizations for this role.

What’s the role

We are adding an analytical Paid Media Specialist to our Client Services Team - no previous marketing experience is required! Do you love data analysis? Have a passion for learning and creatively solving problems? Then we're ready to lead you through a comprehensive training program to put you on the path to becoming a client-facing Paid Media Strategist!

Tell me about the company

Brainlabs is on a mission to build the biggest digital-first media agency in the world.

We hire the top talent in the industry and give them the right training, tools, and culture to do the best work of their career.

As one of the world’s leading independent agencies, our agility and client-centricity allow us to win for clients.

To learn more about what it’s like to be a Brainlabber, check out our company handbook.

What this job is:

• Varied: No two days are exactly alike!
• Data-driven: You will perform data analysis and make recommendations from that numeric evidence!
• FUN! Brainlabs fosters an environment where geeking out, laughing, and sharing knowledge are the name of the game

What this job isn’t:

• Boring. Every task for a client presents new opportunities to learn!
• Stagnant. There is so much room for growth at Brainlabs, and we regularly promote current Brainlabbers in order to grow to scale!

Give me a breakdown of what a Paid Media Specialist at Brainlabs does:

Client Management Responsibilities:

• Measured on client retention and growth, direct utilization, hourly rate, and client satisfaction scores for clients under management and/or clients they are supporting
• Successfully completes new hire training program
• Build out campaigns and implement QA checks on relevant digital marketing platforms
• Client Lead on 1-3 accounts (MRR less than ten thousand dollars a month)
• Monitor budgets and performance and make optimizations on a daily basis
• Communicate performance, client contact changes, and relationship issues to account leads, while providing ideas for solutions
• Flag performance issues, client contact changes, and/or relationship concerns, while providing ideas for solutions, to GAD’s.
• Perform regular analyses and make data-driven recommendations, following our 'test and learn' methodology
• Ensure we fulfill on client contracts (eg. sending weekly reports to clients)
• Provide effective account support, e.g. drafting agendas, taking meeting notes, pre-and post-call notes, updating project trackers, etc.
• Lead client calls & meetings for accounts you are lead - prepare the agenda, ensure we take notes
• Implement & use Brainlabs’ tools and applies test and learn methodology on all accounts
• Prioritize and respond to client emails/calls in a timely manner

Leadership Responsibilities:

• Models leadership qualities including alignment to company priorities and philosophies, effective stress and emotion self-management
• Cultivates an atmosphere that embraces diversity and inclusion within the team and agency

What we really want:

• A team player with a passion for data analysis and search engine optimization!

What talents and experience would suit this role?

Essential Skills

• Excellent communication and presentation skills, both written and verbally
• Proven skills with Microsoft Office and/or Google Business Apps, especially Excel or Google Sheets
• Possess interpersonal and organizational skills
• Demonstrated alignment to our company values

Essential Experience

• Previous professional experience
• Prior data analysis experience either as part of a class project or in a previous position

Desirable Experience

• Previous experience working in a client facing or customer service role
• Previous digital marketing experience, especially paid search and paid social campaign management

What happens next

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities.

Thank you for your interest in Brainlabs! We look forward to getting to know you!

#LI-REMOTE

When you apply to work at Brainlabs, we may use your application data to make employment decisions, but your data will not be distributed or used elsewhere unless you are hired as an employee. All applications ask for your consent to allow us to process your personal data. However, you have the right to withdraw your information at any point by reaching out to careers.us@brainlabsdigital.com.

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