Essential Duties and Responsibilities include the following. Other duties may be assigned.

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  Furnishes information on library activities, facilities, rules and services.
• Explains and assists in use of reference resources, such as book and periodical indexes both in print and electronic format, to locate information.
• Describes or demonstrates procedures for navigating the public access catalog or electronic resources.
• Searches files, reference shelves, and computerized information systems to locate requested information.
• Answers queries on complicated reference subjects, including formulating and processing online search requests.
• Participates in library outreach programs and conducts library instruction/information literacy.
• Provides instruction and actively participates in the development and design of classes on use of the library and its resources.
• Assembles and arranges displays of books and other library materials
• Helps organize and maintain reference materials.
• Complies bibliographies and develops library user guides, both printed and electronic.
• Assists in reference collection development, including planning and promoting electronic information resources and services.

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Customer Focus: Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.