Patient Accounting Support Tech - Patient Accounting
Job description
The Patient Accounting Support Tech (PAST) Under the supervision of the Director, will assist Patient Account Representatives (PAR’s), Payment Posters and Coders with various duties within the Patient Accounting Department. The PAST will assist with printing paper all claims, printing notes, printing Attorney Statements and any other printing functions assigned. The PAST will assist with manual data entry as assigned to achieve correct claim processing. The PAST will assist with mail routing functions as needed including returned mail to ensure payments and patient correspondence are routing correctly. The PAST will assist with scanning as needed to support the scanning needs of the Patient Accounting Department. The PAST will perform other duties as needed to support the Patient Accounting Department.
All organizational staff, including this position, are specifically required as a condition of continued employment to make advance preparations for their families and pets in the event of weather emergencies such as Hurricanes and flooding threats. Any staff member can be determined as essential staff required to report to the facility during these events. In many cases this means reporting and sleeping at the facility before, during and after a weather emergency. By signing this job description, the staff member accepts this responsibility of readiness to report to work during any designated emergency staffing situation. CMC staff members operate as one team meeting the healthcare needs of our communities, thus this position will on occasion complete other duties as assigned beyond those designated in this primary job description which may include “float” coverage at an alternate facility, department or assignment.
Qualifications
Education:
- High School Diploma required.
Experience:
- Medical Records and or hospital/physician Revenue Cycle experience preferred.
Licensure/Certification/Registration:
- None
Special Skills:
- Exemplary core customer service skills strongly required.
- Demonstrated ability to efficiently organize work and maintain a high level of accuracy and productivity.
- Familiarity with scanning functionality preferred.
- Knowledge of health insurance and other health related correspondence preferred.
- Strong verbal and written communication skills required.
- Ability to thrive in a fast-paced environment.
Working Conditions
- Occasional exposure to difficult situations to obtain necessary documentation to perform assigned task responsibilities.
- Stress level high due to multiple demands frequently occurring simultaneously.
- Physical surroundings generally pleasant and comfortable.
- Most work performed while sitting, however, a moderate amount of walking and moving around within a confined area occurs.
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