Patient Advocate/Insurance Coordinator

Full Time
West Fargo, ND 58078
Posted
Job description

Why VTV:

At Vance Thompson Vision, our mission is to create, protect, and maintain clear vision for a lifetime. As a global industry leader in vision surgery, the Vance Thompson Vision team has performed more than 100,000 procedures and participated in nearly 100 FDA-monitored clinical trials. If you enjoy a fast-paced, innovative and fun work environment, apply with us today!

Our core values that provide our foundation:

  • Caring – We are passionate, empathetic and sensitive to the needs of our teammates, patients and everyone we touch.
  • Fun – We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
  • Committed – We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
  • Egalitarian – We play on a team where everyone is equal, where no task is too small for any member to step up and own – inside and outside their functional area.
  • Excellence We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

Job Opportunity:

We are growing and we are looking for a Patient Advocate in Fargo, ND to join our work family!

You Are:

  • Ready to live out our core values in patient and team member interactions.
  • Able to demonstrate strong customer service skills and communication skills.
  • Team oriented.
  • Flexible and adaptable to change.

You Will Make an Impact By:

  • Obtaining proper insurance information and insurance information to patients
  • Collect payments on elective procedures
  • Obtain prior authorization for procedures
  • Verifying insurance information, eligibility and coverage
  • Communicating about potential patient concerns; follow up calls to potential procedure candidates

You Have:

  • High School Diploma.
  • Medical insurance experience, preferred.

Investments in YOU:

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

  • $100 shoe allowance for full-time staff
  • 401k with company contributions
  • Education Allowance


Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.

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