McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan, Indiana and Ohio. The McLaren system includes 14 hospitals in Michigan and Ohio, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 51 National Cancer Institute-designated comprehensive cancer centers in the U.S.

• Responsible for scheduling new and return patient appointments requested either through direct customer calls or via email, utilizing current scheduling applications to enter complete and accurate demographic and insurance information in order to ensure that financial viability at KCI is secured at the most basic level.

• Responsible for requesting, collecting, documenting, and assessing all pertinent records, referrals, prescriptions, and orders to ensure that each patient is scheduled appropriately and that all records necessary for a complete evaluation have been received, in accordance with HIPAA regulations.

• Responsible for assisting patients, family members and referring physicians’ offices to procure a complete set of records, as well educating them regarding the importance of having those records available for review prior to the appointment in order that a complete evaluation can be made.

• Responsible for collecting and entering accurate and complete insurance information and for discussing insurance issues with patients, and for explaining the process and communicating to them their financial responsibilities and referral requirements.

• Responsible for identifying, assisting and educating those patients who do not have insurance coverage on the options available to them, referring them to a KCI Financial Counselor when appropriate.

Per Centers for Medicare & Medicaid Services (CMS) regulations, all McLaren employees must be vaccinated for COVID-19 by January 4, 2022. The regulation permits exemptions for employees with qualified medical disabilities or religious beliefs.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.