Job description

Greet all patients/customers upon arrival to the Clinic. Perform front desk responsibilities related to the check-in, check-out and scheduling of patients effectively to help ensure efficient operations and patient flow. Answer phones and prepare office for next day’s patients. Flexible part time hours are available.

Perform on-going customer service/patient care: Answer multi-line telephone professionally and with a “smile”. Document conversations as needed.

Schedule patients over the telephone and in-person.

Check in patients upon arrival. Make patients feel comfortable, at ease and welcome to the Practice.

Help doctors and technicians stay on schedule by placing appointment correctly, understanding impact of appointments scheduled and notify doctors when patient is running late.

Check out patients upon appointment completion. Schedule for future appointments, collect co-pays and inquire about any overdue charges. Answer any questions patients have.

Perform general office duties, such as document preparation, faxing, scanning, mailing, and filing.

Maintain confidentiality of Patient PHI and any other related information according to Practice privacy practices and HIPAA.

Maintain good attendance, arrive on time ready and prepared to perform job functions daily.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Day shift

COVID-19 considerations:
All customers are required to wear a mask. Covid 19 protocols for sanitization are in place

Education:

• High school or equivalent (Preferred)

Experience:

• Healthcare: 1 year (Preferred)

Work Location: One location

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