Job description

You must apply on Boyd Careers website: www.boydcareers.com

Provide customer service within the players club by enrolling new members and servicing existing members. Assist guests with accounts, point redemption, promotion entries, and any other questions to ensure favorable gaming experience.

Job Functions:

Possess thorough knowledge of computerized player tracking system.

Enroll guests in players club using computerized system; issue original and duplicate membership cards, and make necessary changes to account with proper identification.

Assist with and have complete knowledge of all special events and promotional activities.

Issue complimentary services consistent with company policy.

Maintain adequate inventory levels of player’s club equipment, supplies, prized, and promotional items.

Miscellaneous duties as assigned or as needed.

EARN A $1,000.00 INCENTIVE...HERE’S HOW:

Upon completion of 90 days of continuous employment a payment of $200 will be issued, after completion of 180 days of continuous employment a payment of $400 will be issued, and after 365 days of continuous employment a final payment of $400 will be issued. All incentives will be added to a regular payroll for payment.

Position Requirements:

• Minimum Age 21 years old.
• High School diploma or equivalent, required.
• Must be able to speak, read, write and understand English.
• Strong communication and superior guest service skills required.
• Must possess strong organizational, written and oral communication skills.
• Must be computer literate with proficiency in Outlook and Microsoft applications
• Must have knowledge of operating basic office machinery; i.e. fax, copier, printer, adding machine.
• Must possess knowledge of LMS and Patron Management.
• Must possess the ability to determine overall value of a casino guest for comp purposes.
• Must be able to work weekends, holidays and extended hours as needed.
• Must be able to work independently and perform essential functions without direct supervision.
• Must be able to obtain/maintain any necessary certifications and/or licenses.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $10.10 - $12.60 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

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