Position Purpose

The position is responsible for daily execution on west coast blueberries, blackberries, and raspberries. This includes managing inventories, making short-range adjustments to the pack plan, and understanding the nuances of product availability over a 10-day outlook. Position will be called on to provide product availability projections and communication on supply chain conditions. This position will support the Director(s) of Product Management in managing the daily and weekly sales operations execution, communication, planning, and measurement for all west coast product.

Organizational Relationships

• Supervisor: Director, Supply Strategy & Analytics

Accountabilities and Responsibilities

• Focus on the day-to-day short-term Sales and Operations Planning for all West coast product which includes conventional and organic blueberries, blackberries, and raspberries
• Execute on operational functions, which will include balances sales boards, reviewing inventories, product rotation, carryover, and reviewing ideal SKU mix with the Directors of Sales and Product Management
• Assist in proper/fair allocation of orders across production areas and partners.
• Act as the first point of contact in dealing with and handling product claims with the sales team and Partner operations staff.
• Coordinates re-packing and/or re-grading as needed to add value to returns
• Update and distribute Daily Pack Plan to growing area/facility when necessary.
• Monitor and execute special pack requests and export orders.
• Plan and create fruit transfers around demand per location and follow up until delivered successfully.
• Work close together with the Transportation team to maximize freight efficiencies
• Oversees that all daily projections are entered correctly in the system, which can include reviewing details of what others entered and/or directly entering projections
• Monitoring of imported fruit in conjunction with Partner Operations & Logistics, which will include inbounds arriving via truck, air, and boat containers
• Plan air/truck arrivals accordingly during the Import season to make sure product is brought in with enough time to meet orders.
• Communicate transportation, availability, inventory, order fulfillment and other unforeseen situations that arise to the Product Managers and Sales department.
• Update Sales and Logistics teams with any changes and order fulfillment interruptions with a keen focus on Tier One Customer execution
• Assists to coordinate and communicate with the Sales team assuring sales orders align with production and advises when contrary actions are needed.
• Develops a product knowledge base in raspberries, blueberries, and blackberries
• Assists in coordinating the daily relationship with Partner Operations staff to achieve the targeted customer and department service goals.
• Understand sales plan within the next two weeks to analyze where value can be added.
• Gain knowledge of each partner’s operation to drive efficiencies in packing at the grower level to add value to returns.
• Gain knowledge of specifications and requirements for our strategic customers

Quantitative Data

• Daily execution on up to 6 domestic and 6 import production regions.
• Ensure proper inventory details and order execution for over 100m lbs. of fresh berries.
• Deliver up to four different daily pack plans at one time
• Support up to four weekly reports per week

• Associates (2 year) degree minimum; Bachelor’s Degree in Agriculture Business, Business, Supply Chain Management or related field preferred.
• Knowledge of agriculture business, produce sales, order fulfillment, and/or production management preferred.
• 3 years’ experience in office or produce environment a plus.
• Bilingual English/Spanish skills preferred but not required.
• Intermediate or greater skills with Windows, Microsoft Excel, Power Point and Word required. Previous experience with SAP a plus.
• Ability to build creative solutions for analyzing production planning and grower returns via Excel or any other tool strongly encouraged
• Excellent verbal and written communication skills. Aptitude to lead conference calls from time-to-time which includes professional phone etiquette.
• High energy level with strong inter-personal skills.
• Self-starter, multi-task oriented, works well independently and acts on own initiative.
• Ability to accept responsibility and thrive in a cooperative team environment.
• While Director is out of the office, confidence to take on additional roles and responsibilities
• Ability to work in a professional, confident manner.
• Strong analytical skills
• Effective time management skills are necessary to ensure a high level of quality and efficiency in a fast-paced environment
• The individual must be willing to travel for short periods of time. Valid driver’s license required.
• Must be available on call, evenings and weekends.

Exempt Position