Job description

ERP Project Manager Americas

Reporting directly to the IT ERP Program Manager (*), the ERP Project Manager Americas is primarily responsible for managing implementation and optimization projects of Microsoft Dynamics 365 Business Central (BC) in his/her assigned geographical scope.
Duties involve

• planning and driving execution of all phases of an end-to-end ERP implementation, including
• data preparation/cleaning,
• providing expertise for business process re-engineering where necessary,
• proposing and overseeing any change management related activities,
• leading subsequent continuous improvement projects.

Responsibility for other software applications might be assigned.

(*) hiring in process; in the meantime, the position reports directly to the CIO.

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Education*

Bachelor’s degree required, business or information systems related preferred or equivalent work and industry experience

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Professional background*

Minimum seven (7) to ten (10) years of relevant experience required. This includes experience as a project manager in the integration, implementation, and deployment of BC / NAV solutions as well as practical experience in their configuration and administration.

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Key Areas of Activity and Responsibility*

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Ensure Enterprise Applications (EA), no matter where they are developed or supported, are successfully implemented, and aligned globally (core model).

• Provide EA project management leadership and guidance to all key stakeholders.
• Manage and liaise with external consultants/partners on an ongoing basis to ensure projects are staying on target.
• Project manage further improvements of BC / NAV.
• Maintain strong working relationships with (global) business process owners and department managers.
• Help deliver strategy and propose recommendations for EA improvements.
• Recommend and lead change management efforts for EA implementations and other assigned digitalization/transformation projects.
• Where applicable, coordinate local team members and/or key users.
• Perform other duties or responsibilities, as assigned.

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Technical skills*

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Sound ERP (BC / NAV) project management experience, PMI (or comparable) certification is a plus.

• Good understanding of the Manufacturing/Supply chain modules of BC as well as Purchasing, Sales, Finance, Inventory is essential
• Experience with BI tools preferably Power BI, Jet Report is a plus.
• Knowledge of BC / NAV applications architecture.
• Experience with CRM (MS CRM preferred) and Master Data Management
• Proficiency in Jira, Teams, Sharepoint, Clicklearn, and Cloud best practices (Azure preferred) is a plus

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Soft Skills*

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Demonstrate a proactive approach in all areas of responsibility, as well as accountability, trust, respect, transparency, and professionalism.

• Excellent organizational skills with the ability to drive multiple projects in parallel.
• Ability to effectively communicate with various groups of people at all levels of the organization.
• Thrive to deliver solutions and be dynamic in adapting to changes.
• Ability to work effectively within a team as well as independently

• Strong customer focus

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Languages*

Excellent English language communication skills; able to comprehend and clearly communicate both verbally and in written formats. Knowledge of French or Spanish is a plus.

Job Type: Full-time

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