Position Summary:
The Provider Services Specialist will facilitate the transition of provider staff from recruitment to employment under the direction of the Manager - Provider Services. This role is part of System Provider Services and reports up to Medical Leadership.

Qualifications:
EDUCATIONAL REQUIREMENTS
Bachelors Related Field or commensurate experience in Healthcare may be considered in lieu of degree.

CERTIFICATION & LICENSURE REQUIREMENTS
None specified.

EXPERIENCE REQUIREMENTS
Previous experience in recruiting, marketing, personnel, customer services or related activities preferred. Understanding of healthcare and medical environment helpful. Some computer experience preferred.

SKILLS AND KNOWLEDGE
Must be able to project a professional, pleasant image while interacting with a variety of personalities. Shall demonstrate tact and diplomacy in interpersonal interactions. Must possess strong verbal and written communication skills, an exceptional customer service focus and respect for confidentiality. Ability to work effectively with physicians and non-physicians at various organizational levels. Responsive to department and new provider needs. Projects a positive image and a high degree of professionalism. Strong organizational/time management skills required. Must be able to coordinate multiple projects and assess priorities with a large workload in tight deadlines. Ability to follow through and bring 'closure' on assigned responsibilities. Demonstrates critical thinking skills in order to identify potential issues and alternative solutions. Exercises solid judgment by considering the relative costs and benefits of potential actions in order to choose the most appropriate course of action. Must be self-motivated and strive for professional and personal growth. Takes ownership of role responsibilities and their completion. Possess advanced computer skills. Willingness to change or take on additional responsibilities and challenges. Must be able to work morning, evenings and weekend hours as needed.

Essential Functions:

• ?Facilitates relocation of new Professional Staff and APPs.
• Completes requirements for pre-hires of Professional Staff and APPs, i.e., obtaining necessary documents, I-9 completion, scheduling pre-employment physicals, obtaining security access/badges.
• Schedules for and conducts onboarding/orientation sessions.
• Orders, assembles and distributes new provider welcome kits
• .Provides follow-up to new staff by conducting check-ins and on-boarding surveys.
• Processes immigration paperwork as directed by Manager - Provider Services and external legal council.
• Assists Manager - Provider Services with recruitment efforts for Professional Staff/APP leaders.
• Supplements activities of Recruitment Services Specialists as needed