Job description

· Job Title

Provider Support Specialist

· Brief Intro

Responsible for assisting child care providers in the West Virginia CARES system, WV STARS Career Pathway system, providing support in person or on the phone as needed, participating in community outreach events, and relieving the Supervisor of clerical duties and minor administrative business details.

· Essential Job Duties

· Assist providers in the WV CARES requirements and procedures

· Assist providers in using WV STARS policies, procedures, online access and requirements

· Develop good working relationships with providers in order to provide excellent customer service

· Assist individuals seeking to become providers in receiving information needed to enrol

· Conduct informative presentations to potential child car providers

· Job Type (Circle or Highlight each choice)

Full or Part Time Exempt or Non-exempt Regular or Temporary

· Location – include Program, Region, and City

Child Care Resource Center, Fairmont or Wheeling Office

· Qualifications

· Bachelor's Degree

· Experience in a secretarial field is preferred

· Ability to work collaboratively in a team environment as well as independently

· Ability to follow directions and work well with others

· Ability to prioritize and handle multiple tasks simultaneously

Job Type: Full-time

Pay: From $32,900.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fairmont, WV: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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