Job description

First State Bank has an immediate full-time Receptionist position available for an enthusiastic individual. We want to provide the greatest possible opportunity and incentive for our employees' growth and well-being and to challenge our employees to deliver our promise of "First For You". First State Bank is proud of the excellent reputation we have in the communities we serve.

The successful candidate must be able to answer phone calls in a timely manner and implementation of procedures as defined by the Retail Supervisor. Provide excellent service and support to external and internal customers.

Essential Job Duties:

· Provide prompt, courteous and excellent service to internal and external customers at all times. This includes an obligation to actively cooperate and interact with other departments and facilities to advance the overall interests of First State Bank.

· Assist customers in an efficient, courteous manner, providing positive customer relations. Maintain confidentiality of customer account information. Follow established policies and procedures in responding to inquiries and requests.

· Receive and answer routine inquiries pertaining to bank hours, job applications/resumes, etc. and refer customers to the appropriate employees best able to address their needs.

· Review and maintain periodic reports for the Retail Department.

· Assist with various projects and secretarial duties as needed.

NON-ESSENTIAL JOB DUTIES:

· Collect and meter the mail

· Open, sort & deliver mail each day

· Complete necessary paperwork for Certified Mail and Registered Mail

· Transport the mail to and from the Post Office daily

First State Bank/Town and Country Insurance Agency is and EO Employer- M/F/Vets/Disabled

*Why First State Bank: *

First State Bank has seven locations to serve you and all of your banking needs.

"Our mission is to make certain our customers know that we truly are "First for You!" We strive to provide you with superior, quality service by highly trained, professional staff and the comfort of a personal atmosphere to make you feel at home when you walk through the door.

Come to work for us and find:

· Competitive benefit package

· Five day work week, will work a Saturday rotation

· We believe in work/life balance

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Webster City, IA 50595: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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