Job description

PROPERTY ADVOCATES RECEPTIONIST POSITION

At The Property Advocates, we truly believe that we are the right call for homeowners in the State of Florida to prevent the disaster in the home from becoming worse. We help our clients in their time of need when making their claims with their insurance companies, and we prevent the process from becoming the disaster after the disaster. Everyone at the Firm is not just an employee, they are members of a Team and every one of them helps us with our goal of delivering the best results for our Clients. We are the right call for the homeowners and we truly make their claim our claim as well.

SUMMARY: Serves as initial contact for all callers and visitors to the firm.

DUTIES AND RESPONSIBILITIES:
Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail, or pager. Clears messages each morning and delivers to appropriate employees. Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations. Responds to visitors, clients, and employees in a courteous and professional manner. Opens and routes incoming mail. Prepares and forwards outgoing mail and packages. Composes and types routine correspondence as required. Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required. Organizes and maintains file system; files correspondence and other records. Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized. Prepares and maintains meeting and conference room reservation and catering schedules; circulates schedule to appropriate staff. Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. Performs other related duties as assigned by management. Minimum of 1 year of relevant experience working in an office setting

QUALIFICATIONS:
Excellent verbal and written communication skills. Strong interpersonal skills. Ability to understand and follow written and verbal instructions

Ability to deal effectively with a diversity of individuals at all organizational levels.

Commitment to excellence and high standards.

Proficiency on Microsoft Word, Outlook and Excel is a must. Strong organizational skills; able to manage priorities and workflow.

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Must be able to speak, read, write, and understand Spanish Professional appearance and demeanor

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Miami, FL 33134: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: In person

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