Job description

We are seeking a Mechanically Inclined Customer Support representative to join our team. Attention to detail is a must.

Join Our Team

The recreational marine industry is in growth mode and Waterfront Brands is the premier manufacturer of waterfront equipment in North America,

Essential Duties & Responsibilities:

• Type, revise, format and combine materials such as reports, forms, technical materials, etc.
• Organizing, scheduling and maintaining current and future projects.
• Provide administrative support such as answering telephones, assisting visitors, and resolving and/or referring a wide range of administrative problems and inquiries.
• Establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Prepares forms and documents; verifies for discrepancies and follows up to ensure accuracy.
• Perform miscellaneous office administration tasks such as filing, photocopying, scanning, e-filing, faxing, and delivers documents

· Properly directs delivered mail and incoming phone calls via multi-line telephone system, and accurately performs other general clerical functions

· May be asked to assist in any ad-hoc duties, projects, or activities within other departments

Qualifications/Education:

· High school diploma or equivalent; Associates Degree or higher a plus. Must possess a valid driver’s license.

· Minimum of 3 years’ experience with similar duties or responsibilities.

· Thorough knowledge of office and administrative procedures.

· Must be highly organized, self-starter, with excellent follow-up skills.

· Excellent written / verbal communication

· Must be proficient in Microsoft Office Products

· Ability to work well with all levels of internal management and staff, outside clients and vendors.

· Sensitivity to confidential matters

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person

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