Job description

Recertification Specialist

The Recertification Specialist is responsible for the recertification process at the property and is required to know about all aspects of recertifications, program compliance, and resident relations, to include application intake and processing verifications. The ideal candidate has a working knowledge and the acute understanding of HUD guidelines, income requirements and state/local laws.

Essential Duties and Responsibilities:

• Responsible for determining housing assistance eligibility, occupancy standards, income calculations and allowances.
• Responsible for processing all tenant recertification's on time for rent and eligibility for assistance.
• Responsible for recertification notifications to all residents and housing providers.
• Schedules and conducts annual resident recertification interviews to determine eligibility.
• Performs all verifications of information pertinent to resident re-certifications.
• Ensures proper calculation of income, assets, rent levels, etc.
• Coordinates apartment inspections for recertification.
• Explain documents to tenants including rent determination.
• Prepare leases and required move-in and move-out forms.
• Prepare vacancy claims on every move-in and move-out where unit is eligible for claim.
• Prepare monthly request of repair and replacement requisitions.
• Prepare monthly Housing vouchers no later than the 25th of each month.
• Maintain accurate and timely statistical records and reports pertaining to HUD, Montgomery County Landlord Tenant Laws, MPDU and HOC to the resident or prospect.
• Process report changes in the system, including entering data in the Yardi/CRM system to update family, assets, demographics, income and notes.
• Maintain neat and easily accessible files pertaining to prospect applications and resident re-certifications in accordance with HUD regulations.
• Maintains waiting list for prospects interested in housing.
• Notifies prospects of scheduled appointments by mail and/or phone call and implements the processing of resident applications.
• Interviews all prospects by gathering all required information to complete the application process.
• Performs all verification of information pertinent to prospects qualifying for housing.
• Responsible for creating PO's (purchase orders) and processing payables.
• Working knowledge of income calculations and must be able to identify and address income discrepancies.
• Assist office staff on other tasks, including collection and posting of rents, social activities, and leasing conventional apartments.
• Answering the phones.
• Must be able to deal with confused, aggressive and upset residents on a daily basis.
• Performs duties under pressure and meet deadlines in a timely manner.
• Must be able to work in a fast-paced & ministry oriented environment.
• Works as part of a team, as well as complete assignments independently.
• Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, residents, and visitors.

Job Requirements:

• 2+ years of Property Management recertification experience a MUST
• Excellent and premiere customer service orientation
• Excellent verbal and written communication skills
• High-energy, hardworking, ability to multi-task in a fast pace environment with an excellent sense of urgency
• Computer skills including Microsoft Word, Excel, e-mail and Internet and other Property Management systems
• Certified Occupancy Specialist, HCCP, NCHM or any other field related designation(s) preferred
• HUD knowledge/Recertification experience required

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.