Qualifications:

4 year degree in social services, finance, or related field or; high school diploma and ability to pass Department of Human Services mandated training program. Passing all required Illinois Healthcare Workers Background Checks.

Mission:

The Residential Assistant/Client Accounts Manager provides services that assist the residential department and manage resident finances.

Responsibilities include:

• Manage persons served finances, reconcile accounts, weekly budgeting, bill payment, manage Social Security Income collective account;
• Receives and directs visitors, applicants, and all agency inquiries courteously and efficiently;
• Maintains office equipment and orders supplies;
• Maintains, updates, and distributes necessary lists for staff, persons served and outside entities;
• Answers phones and takes messages;
• Handles incoming and outgoing mail, directs and authorizes as needed;
• Reproduces document and forms and assists with filing;
• Assist persons served in skills of daily living, personal care, social adjustment, homemaking, budgeting, integration and independence;
• Helps insure a safe environment for all persons served;
• Maintains neat, thorough, accurate and timely documentation including communication with other staff;
• Promote the health and well being of the clients we serve; Administers medication under Rule 116;
• Assists persons served to access transportation;
• Participates in seminars or other training sessions for the purpose of career growth and development;
• Perform other duties as required or assigned

Desired Leadership Skills:

• Highly organized
• Detail oriented
• Effective team member
• Friendly, represents Avenues well
• Efficient
• A Problem Solver

Exempt Status:

No, per the federally mandated threshold for non-exempt employees

Reports to:

Director

Responsible For:

This description effective December 1, 2020 and supersedes all previous.

For more information on this position, please Contact Avenues. In the Comments box, type in "Residential Assistant/Client Accounts Manager Position".